APPOINTMENTS / LATE ARRIVALS/ CANCELLATIONS
A scheduled appointment at Design Me Medical Spa reserves the time of our professionals. All appointments require a credit card number to be kept on file. Cancellations and/or re-schedules are accepted up to 48 hours prior to your appointment without incurring a charge. Failure to cancel 48 hours prior to your scheduled appointment will be considered a “Late Cancel/No Show” and a non-refundable fee of $25.00 per scheduled service (not listed below) will be applied to your credit card. Neurotoxin (i.e Botox, Dysport) services require a $50 deposit; cancellation fee will be in the same amount. Services over a value of $500 will require a $100 deposit; cancellation fee will be in the same amount. NO EXCEPTIONS WILL BE ACCEPTED REGARDING THE CANCELLATION FEE FOR SERVICES. If you are more than 15 minutes late for your appointment, we reserve the right to reschedule your appointment or cut your scheduled service short. This may result in a charge for services rendered or a fee based on our no show/late cancellation policy. Any unpaid balance(s) for rendered services will be charged to your credit card on file, unless another method is provided at the time payment for services is due. . A 20% charge will be applied to any unpaid balances for every 30 days past due. We reserve the right to apply this charge to any credit card that you have on file with Design Me Medical Spa, LLC., without notice. No further appointments will be scheduled until the balance is paid in full.
PACKAGES | MEMBERSHIPS To receive package pricing, payment must be made at the time of the first treatment or sale. Package pricing is nonrefundable, non returnable, and non transferable and may not be applied to other treatment areas. Package expiration dates are per the fine print on date of purchase. Unused services by the date of expiration will be forfeited. Pre-purchased services and/or Design Me Medical Spa Gift Cards must be used within 90 days from the date of purchase.
MEDICAL CHANGES Please notify us with any medical or health changes at the time of each appointment, so we can safely treat you.
RETURNS Skin care products and services are non-refundable/non-returnable.
PAYMENTS Payments are required in full at the time of each treatment. We accept Visa, MasterCard, American Express, Discover, Debit Cards, cash, and gift certificates. Financing is available thru Care Credit but may only be used toward full priced services. I understand that the treatments and/or services provided are “elective” cosmetic procedures and that payment is my responsibility. Payment in full for all treatments is required at the time of service and is non-refundable. I understand that NO REFUNDS will be given for treatments received.
IDENTIFICATION Clients are required to present a valid form of identification. Types of IDs accepted: Driver’s License (current & valid)/ Florida ID Card (current/issued by the DHSMV)/ U.S. Passport; Military ID/ or Student ID.
CREDIT CARD AUTHORIZATION
All clients are required to keep a valid credit card number on file. You may cancel this authorization at any time by contacting us via email at info@designmemedspa.com. This authorization will remain in effect until canceled.